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Execupay Payroll Service Software

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Service CRM
CRM

The fully integrated CRM will help you deliver the best customer service experience as possible to your clients.

Ticket Management

Ticket Management enables you to track any issue, item, process or task with a comprehensive project management style.

Manage ticket lifecycle, with dashboards and reporting so nothing is left behind.  Tasks are tracked and assigned to any resource within your company, and with unlimited rich note taking and full document management all the details of any situation can be digitized.

Process Management

The ultimate feature of our Service CRM is the process management aspect of Ticket Templates.  Any recurring process can be documented as a template, so the appropriate tasks, notes and documents automatically walk anyone through a new process; standardizing how everyone in your company handles that particular issue or task.

This process standardization is exactly what any payroll company needs that are working on their SAS 70 audit.

 

Newsflash

With all the press over the recent COBRA changes, Execupay has jumped to the opportunity of bring our clients an array of robust COBRA offerings.

COBRA Credit Processing
As assumed we can easily handle processing COBRA credits on quarterly 941 returns. But many employers do not want to wait for their refunds, so we have provided an easy yet comprehensive way to record, track and apply COBRA credits to per payroll 941 payments.

COBRA Management
We have added a new module to PlatinumHR for employers to track and manage all aspects of their COBRA process. It automates workflow and notifications, while maintaining all required documentation rules. 

COBRA Services
Execupay has formed a partnership with DataPath to provide integrated full COBRA Services to Execupay Licensees.